Refund policy
Stalmy Refund Policy
At Stialy, we stand behind the quality of our supplements and want you to feel confident in your purchase. If for any reason you are not completely satisfied with your order, we’re here to help.
30-Day Money Back Guarantee
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You may request a refund within 30 days of your purchase date.
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To be eligible, your product must be returned in its original packaging (opened or unopened).
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Proof of purchase (order confirmation or receipt) is required.
How to Request a Refund
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Contact our support team at info@stalmy.com with your order number and reason for the return.
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We will provide you with the return instructions and shipping address.
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Once your return is received and inspected, we will process your refund.
Refund Method
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Approved refunds will be issued back to your original payment method within 5–10 business days.
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Shipping fees are non-refundable, unless the return is due to our error (e.g., wrong item or damaged goods).
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at info@stalmy.com.
Non-Refundable Situations
Refunds will not be granted if:
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The product is returned more than 30 days after purchase.
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Items are missing or damaged due to customer misuse.
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Products were purchased through unauthorized resellers (only valid on stialy.com or our official partners).
Contact Us
If you have any questions about our refund policy, please reach out to us at:
📧 info@stalmy.com